obsei

Open source · Self-hosted · Apache-2.0

Voice of Customer without violating privacy

Understand feedback from every channel and language. Personal data is gone before anything is stored, and nothing leaves your infrastructure.

Get started Live demo 
$ uv tool install "obsei[mcp]>=1.0.0a1"
$ obsei init && obsei try
One review, before and after obsei

ArrivesApp Store · ★★ · en

Hi, I'm Priya Sharma. Charged twice for order 4471. Call me on +91 98765 43210 or priya@mail.com

Storedauthor usr_7f3a

Hi, I'm <NAME>. Charged twice for order 4471. Call me on <PHONE> or <EMAIL>

  • negative
  • billing
  • theme: Double charge

Why privacy-first feedback analytics

  1. Feedback is personal dataReviews, tickets and calls carry names, emails, phone numbers and order ids.
  2. Most tools copy it to their cloudEvery copy is one more breach risk and one more processor to vet.
  3. obsei keeps it at homeRedacted at ingest, analysed where it lives. Share insights, not identities.

How the controls map to GDPR, DPDP, LGPD, CCPA and more →

One pipeline, inside your walls

Collect

  • App Store
  • Google Play
  • Zendesk
  • Intercom
  • Gong
  • GitHub
  • Bluesky
  • SQL
  • Webhooks
  • + any REST or MCP

Your infrastructure

  1. RedactPII and names
  2. Classifyyour own model
  3. Themeacross languages
  4. Storeencrypted

Act

  • Studio
  • AI agents via MCP
  • Slack
  • Jira
  • Linear
  • Warehouse

Your agents answer, with receipts

A read-only MCP server for Claude, ChatGPT, Cursor and VS Code. Every answer cites the records behind it, never the people.

Connect an agent →

Why are Japanese users unhappy this week?

Mostly login failing after the 2.3 update: 14 reviews, up from 2. Double charges are second.

  • rec_3f9a
  • rec_b210
  • rec_77c4

Every theme, every language, one view

obsei Studio showing themes, a knowledge graph of sources, languages and intents, and feedback in eight languages
Open the live demo · synthetic feedback in eight languages

Built for teams that can't ship customer data to someone else's cloud

Bring your own model

Ollama, vLLM, Azure OpenAI, OpenAI, Bedrock or Vertex.

Privacy by region

Checksum-validated national IDs for 7 regions, any script.

k-anonymous views

Small groups never point at one customer.

Erasure and audit

Forget, export and an audit log, built in.

Enterprise access

Roles, SSO proxy, signed webhooks and image.

Plugins

Add a source or sink in one small package.

Try it in five minutes

Sample feedback in ten languages. No API keys.

Read the quickstart Star on GitHub